Shipping policy

Last Updated: [Date]

1. Where We Ship

• Currently, BrawnyAi only ships to the United States and Canada.

• Orders placed outside these regions cannot be fulfilled at this time.

2. Processing Time

• After your order is placed, please allow up to 15 days for production/processing. Some items are made on-demand, so exact times may vary.

3. Shipping Methods & Times

• We typically use USPS and Canada Post with standard shipping.

• Delivery times vary (e.g., 7–14 business days for US/Canada), but delays can occur due to customs, weather, or holidays.

4. Shipping Costs

• Shipping fees are calculated at checkout based on your location, product weight/size, and chosen shipping method.

5. Import Duties / Taxes (if applicable)

• If any customs fees or import taxes apply (for cross-border shipments), these are the customer’s responsibility. Check local regulations if you’re unsure.

6. Damaged / Lost Packages

• If your package is lost or damaged in transit, contact us at shipping@brawny.ai. We may require photos or proof of damage to file a claim with the carrier.

7. Address Accuracy

• Please ensure your shipping address is correct before finalizing the order. BrawnyAi is not responsible for orders shipped to an incorrect address provided by the customer.

8. Contact Us

• For any shipping inquiries or special requests, email shipping@brawny.ai.